Examining the status of knowledge management implementation in the construction industry of the water sector with the aim of enhancing the competitive advantage and efficiency of companies

Tabe Jamaat, Sajad; Ahmadi, Hassan; Bamayehvar, Behnood

doi:10.22065/jsce.2023.356000.2909

Examining the status of knowledge management implementation in the construction industry of the water sector with the aim of enhancing the competitive advantage and efficiency of companies

Document Type : Original Article

Authors

Sajad Tabe Jamaat ¹

Hassan Ahmadi ²

behnood bamayehvar ³

¹ PhD student in engineering and construction management,\Department of Civil Engineering, Islamic Azad University, Roudehen Branch, Tehran, Iran

² Assistant professor, Department of Civil Engineering, Roudehen Branch, Islamic Azad University, Tehran, Iran

³ Associate Professor and Faculty Member of the Faculty of Architecture and Urban Development, Art University, Tehran, Iran

10.22065/jsce.2023.356000.2909

Abstract

Knowledge Management in project contexts, especially in construction projects, means learning from successful experiences in projects and organizations to prevent repetitive errors and improve project execution more optimally. These actions lead to reducing the number of mistakes, levels of stress, and challenges, ultimately resulting in project execution aligned with valid principles and standards. These measures lead to the satisfaction of managers in client organizations, consultants, contractors, and even beneficiaries. Implementing a knowledge management maturity model in an organization helps assess its progress in formal and comprehensive knowledge management implementation. Maturity modelling is used as a formal method to describe the knowledge management development process. This research aims to evaluate the level of knowledge management maturity in the construction company "Kayson," which is active in Iran's water industry. The objective of this research is to identify the existing gaps in knowledge management implementation and strive to improve the knowledge management process in the construction sector, with the aim of enhancing competitive advantage and efficiency in this industry. The research was conducted in a descriptive survey method, and the statistical population included all managers and senior experts of the Kayson company in the year 1401 (Iranian calendar). The evaluation of knowledge management was performed using the Asian Productivity Organization (APO) Knowledge Management Maturity Model. The results of the evaluation indicate that the Kayson company is at the initial level of the APO Knowledge Management Maturity Model. The highest scores are related to the components of knowledge processes, knowledge management leadership, and human resources. However, other components have scores lower than the average and require more attention from Kayson company managers. Therefore, based on the obtained results, Kayson needs to improve its knowledge management performance in certain areas, and it is recommended to make more efforts to enhance learning and innovation components.

Keywords

Knowledge management

Lessons learned management

Construction industry

water

Efficiency

Competitive advantage

Subjects

Project and Construction Management

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