Evaluation the effect of total quality management (TQM) on the construction productivity and project delivery

Document Type : Original Article

Authors

1 M.Sc., Department of Civil Engineering, Khomein Branch, Islamic Azad University, Khomein, Iran

2 Assistant Professor, Department of Civil Engineering, Khomein Branch, Islamic Azad University, Khomein, Iran

Abstract

Total quality management is a key strategy for maintaining competitive advantage and a method for managing organizations to improve the overall productivity and efficiency of the organization in order to reach the highest quality status available. Construction industries are extremely important due to allocating a major part of the country's budget to them, and applying quality management to them in order to continuously empower them, meet the needs of applicants, reduce rework, and increase employee participation leads to profitability. Considering the important role of Total quality management in construction projects and the strong impact of construction productivity on project goals, this research was conducted with the aim of investigating and evaluating the impact of total quality management on the two factors of construction productivity and project delivery. In this study, which was conducted using the structural equation modeling method and using AMOS 22 software, in the first step, the measurement model was evaluated using confirmatory factor analysis, and then the structural model designed based on the research assumptions was analyzed. The obtained results show the optimal fit of the proposed research model. According to these results, comprehensive quality management has a direct and significant impact on construction productivity, and an indirect impact on project delivery. It was also found that the effect of construction productivity on project delivery is positive and significant.

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History

  • Receive Date: 18 April 2023
  • Revise Date: 19 June 2023
  • Accept Date: 12 July 2023

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